This is what we do
Get to know you
Rock solid support
Increased productivity
Aware of emerging risks
Company values
Expect excellence
Whether it is our team, vendors, or customers, we expect and maintain a high level of excellence in how we act.
Taking ownership
Never pass the buck. When you raise an issue, be assured that it will be seen through with a solution. As the customer advocate, expect us to hold people to account and own the problem for you.
Professionalism
A high standard of ethical behaviour, attitude, and personal pride. Our team are proud to represent Motive IT, and ensure the best outcome for our customers.
Striving for continuous improvement
We never stand still. In order for you to stay at the forefront of your industry, you can expect that we are doing the same. Constantly developing skills, qualifications, and personal achievements make this happen. This momentum is why you will realise we are the best at what we do.
People First
Computers don’t call us for help, people do. People are at the forefront of everything we do, building strong, long-lasting relationships. Having the right team to empower and grow to deliver our services.
Mark Pinhorn
Owner & Managing Director
What our customer’s say
“During COVID our business needed to restructure how we operated. As an accounting firm, it was critical we provided up to the minute support for all our clients, whilst also being able to protect and support our team. Working From Home became a real focus. It was great to have Mike and the team at Motive IT there to guide and advise us about how to do this, how to utilise the cloud and how to make it as secure as possible. They were a critical part to us supporting our clients and have changed our business for the long term.”
This is how we do it
Motive IT’s values are at the core of what our customers have come to know and love about us. These values express what is important to ensuring a high standard for our customers, giving the ultimate IT experience.
Analyse the status quo
Computers don’t call us for help, people do. People are at the forefront of everything we do, building strong, long-lasting relationships. Having the right team to empower and grow to deliver our services.
Be educated with the right advice
Never pass the buck. When you raise an issue, be assured that it will be seen through with a solution. As the customer advocate, expect us to hold people to account and owning the problem for you.
Improve your business
A high standard of ethical behaviour, attitude, and personal pride. Our team are proud to represent Motive IT, and ensure the best outcome for our customers.